Terms & Conditions

Cancellation Policy

For cancellations upto 14 days before scheduled check-in time on date of arrival, a refund minus £75 per room of the amount paid will be processed.

For cancellations 7 - 14 days before scheduled check-in time on the date of arrival, a charge equivalent to the amount paid will be charged.

For cancellations within 7 days before the scheduled check-in time on the date of arrival, a charge equivalent to the total Booking price that includes any supplements selected by you will be levied.

This policy applies to bookings made direct with Grosvenor House, online booking site policies may be different, please refer to the site you book through.